Complaint Cell: 044- 4567 4567

Do's & Dont's

DO's

GENERAL

  Use Metrowater for drinking and cooking only.

  Ensure clean environment particularly near water sump/tap.

  Provide rainwater-harvesting facilities for which the guidelines are available with us.

  In case the building is demolished for new construction, inform us to disconnect the service line.

  Water supply through mobile lorry will be available for marriage, social functions and other purposes. on request with 3 to 15 days in advance.

  Provide diaphragm chamber before the terminal chamber in case of hotels, lodges, hostels, cattle yards and community halls.

  Provide grease trap in case of automobile service stations, Petrol Pumps.


WATER SUPPLY

  Please rectify your Water Meter Chamber if it leaks.

  Inform us if you notice a leaky service line on the road/Storm Water Drain crossing.

  Please rectify leaky plumbing systems.

  In case of sump, provide ball valve to avoid overflow.

  Rectify a leaky sump immediately.

  Clean the sump and overhead tank periodically with extra disinfectant.

  Keep your sump and overhead tank properly covered.

  Maintain a minimum distance of one meter between water and sewerage amenities in your premises.

  In the case of Hand Pumps please provide a platform to drain the spilling flow.

  Keep the components of Bucket Pump water tight.

  Use safe water for priming the hand pump if required, instead of using unsafe/waste water.

  Provide wheel valve/stop cock in pressure areas.

  Do consider replacing service lines once in 10 to 12 years.

  Report on illegal direct motor sucking.

  Please report on water pollution immediately.


SEWERAGE

  Provide gully, floor trap and gratings as per standards.

  Fix the closet at least 0.9m (3 feet) above the road level.


DONT's

GENERAL

  Do not waste or misuse the water, the priceless nature's gift.

  Water is priceless and nature's gift given not to be wasted or misused.

  Don't use Metrowater for car wash, gardening etc.

  Don't use Metrowater for building construction purposes.


WATER SUPPLY

  In the case of Public Fountains the service line should not be lowered.


SEWERAGE

  Never allow rainwater to enter the sewer.

  Avoid use possible rodent entry into sewer.

  Never throw cloths, rags, broken crockery's, cut pieces of vegetables/eatables etc. into sewer system.

  Never allow heavy chemicals/paints, cements to flow into sewer system.

  Do not permit puncturing of Manholes, removal of Manhole covers.

  Do not dump animal waste like cow dung etc. to enter sewer directly or indirectly.

  Do not permit puncturing of Manholes, removal of Manhole covers.

  Do not dump animal waste like cow dung etc. to enter sewer directly or indirectly.

  More than 8 closets may not be put on 100mm (4 inches dia.) sewer connection. Increase the sewer size accordingly.